Officers who know your site as well as your staff do

Trained, licensed officers for access control, patrols, reception and door supervision, selected for your environment and kept on your contract so knowledge builds over time.

Manned guarding

A good officer does more than stand at a door. They learn who belongs on site, spot what looks out of place and handle difficult moments calmly, so your own team can get on with their work.

We select officers for each contract based on the environment, from corporate reception to busy retail floors, and keep them on your site so that knowledge builds over time.

Best forSites with regular visitors, staff or deliveries during the day.

What's included

  • Access control and visitor sign-in
  • Internal and perimeter patrols
  • Door supervision and searches
  • Key holding and lock-up routines
  • First aid and fire marshal cover
  • Reception and concierge duties

What it gives you

The difference you should notice within the first few weeks.

A visible deterrent

Opportunist crime relies on nobody noticing. A trained person who is present, attentive and willing to ask questions takes that away.

Someone who acts in the moment

Officers can challenge, help, de-escalate and call for support while an incident is still unfolding, not after it has ended.

Local knowledge that compounds

Consistent officers learn faces, routines and weak points, and notice when something is different long before a system would.

How it works

From first conversation to a service that runs smoothly, in four stages.

  1. Assignment instructions

    We write site-specific instructions with you: routines, contacts, escalation routes and what good looks like on your premises.

  2. Officer selection

    Officers are chosen for the environment, whether that is a corporate reception, a logistics gatehouse or a busy shop floor.

  3. Site induction

    Each officer is inducted on site before their first solo shift and signed off against the assignment instructions.

  4. Supervision and review

    Supervisors visit unannounced, check logs and standards, and feed findings into your monthly review.

Ways to use it

Most clients start with one option and adjust once reporting shows where the risk really sits.

Static officers

A dedicated officer or team based on site for agreed hours.

Best forBusy sites with visitors, staff or deliveries.

Reception security

Front-of-house officers who combine a welcoming desk with access control.

Best forOffices, headquarters and shared buildings.

Short-term cover

Officers for projects, events, vacant periods or after an incident.

Best forTemporary risk or urgent needs.

Common questions

About manned guarding specifically. More answers are on the FAQ page.

Will we have the same officers every day?

Wherever possible, yes. We build a core team for your contract and train a small number of relief officers on your site, so absences are covered by people who already know it.

What training do officers receive?

Every officer holds the licence their role requires and completes conflict management and first aid training. On top of that, they complete an induction written for your site before working alone.

Can officers carry out other duties?

Yes, within reason. Reception, post handling, fire marshal duties and meeting-room support are common additions, agreed in the assignment instructions so security duties never get squeezed.

How do we raise a concern about an officer?

Tell your account lead. Concerns are acknowledged promptly, investigated, and you are told the outcome and what has changed.

Talk to us about manned guarding

Start with a free site survey. You'll get a written plan showing whether this service is the right fit, and what it would cost.