Security that sets the tone at the front desk

In an office, the security team is the first person most visitors meet and the last to leave at night. We staff that role with officers who can run a tight access process without making your building feel like an airport.

What tends to go wrong here

Drawn from the incidents we deal with most often in this environment. Your survey will confirm which of these apply to your site.

  • Tailgating through controlled doors

    Busy entrances make it easy to follow a badge-holder through. Most unauthorised access starts this way rather than with a forced door.

  • Unescorted contractors

    Cleaning, maintenance and delivery teams often move through the building outside normal hours with little oversight.

  • Laptops and devices walking out

    Open-plan floors and hot desking make opportunist theft simple, and losses are rarely noticed until the next working day.

  • Lone workers after hours

    Staff working late or alone need a way to call for help, and someone who will answer it.

How we cover it

A starting point, not a package. Cover is scoped against your hours, layout and budget.

  • A front desk that screens without friction

    Officers handle visitor sign-in, badge issue and deliveries, and are trained to challenge politely. Expected visitors get through quickly; everyone else gets checked.

  • Access control that matches your floors

    We set permissions by floor, room and time, keep an audit trail of every door event, and review access lists with you each quarter.

  • Evening and overnight cover

    Lock-up routines, floor sweeps and alarm response, with patrol visits instead of a full night shift where that suits the building.

  • Support for people working late

    Lone worker check-ins through our control room, and escorts to car parks or transport on request.

Questions from offices and headquarters

What clients in this sector ask before they start.

Can your officers cover reception duties as well?

Yes. Many office clients use one team for both, so visitors get a warm welcome and access is controlled by the same person. Officers are trained in greeting, meeting-room support and deliveries alongside their security duties.

Do we need cover overnight if the building is empty?

Often not. A lock-up visit, alarm monitoring and a patrol unit on call usually protect an empty office for a fraction of the cost of a night shift.

How do you handle contractors and deliveries?

Contractors are checked in against an approved list, issued a temporary pass and escorted where the area requires it. Deliveries are logged and, for higher-risk sites, screened before they go beyond reception.

Let's look at your offices site

A free survey, then a written plan with costed options. No obligation either way.